Return & Exchange Policy

 

Return & Exchange Policy – MNK Clothings

At MNK Clothings, we put care into every product we create and want you to be happy with your purchase. If there is an issue with your order, please contact us after receiving the product so we can assist you.

Return & Exchange Policy

We currently do not offer standard returns or refunds. However, exchange requests may be accepted for eligible orders under the conditions mentioned below.

Exchange Eligibility

  • Exchanges are allowed only for size issues or for a different color of the same design, subject to availability.

  • Any concern regarding the product must be raised after you have received the product.

  • Exchange requests must be raised within 48 hours of delivery.

  • The product must be unused, unwashed, undamaged, and in its original condition, with all tags intact.

  • Only one exchange per order is permitted.

  • Exchanges are subject to product and size availability.

No Standard Returns or Refunds

  • We do not accept standard returns.

  • We do not provide refunds or store credits.

  • If you receive a product with an issue, please contact us after receiving the product and within 48 hours of delivery so that our team can review the concern and assist you.

Exchange Process

To request an exchange:

  1. Contact our customer support via WhatsApp or email within 48 hours of receiving your order.

  2. Share your order number and details of the issue.

  3. Clear images or a short video of the product may be requested for verification.

  4. Our team will review the request and confirm whether it is eligible for exchange.

  5. Once approved, the exchange will be processed subject to availability.

Exchange shipping charges, if applicable, will be borne by the customer.

Non-Exchangeable Items

The following products are not eligible for exchange:

  • Products purchased during sale or discounted offers

  • Customized or altered products

  • Products that have been used, washed, damaged, or returned without original tags

  • Products for which the exchange request is raised after 48 hours of delivery

Cancellation Policy

Orders can be cancelled only within 24 hours of placing the order.

No cancellation requests will be accepted after 24 hours.

Changes to Order Details

If you need to change your size, delivery address, or phone number, please contact us as soon as possible.

Changes can be made only if the order has not yet been shipped.

Email: mnkclothes917@gmail.com
Subject: Order Number + Revised Information

International Orders

  • No returns or exchanges are applicable to international orders.

  • For sizing or product-related questions, please contact us before placing your order.

Need Help?

For any questions regarding your order or an exchange request, please contact our customer support:

WhatsApp / Phone: +91 88281 01031
Email: mnkclothes917@gmail.com

Important: Any product-related concern must be raised after you have received the product and within 48 hours of delivery. Requests raised after this period may not be accepted.